Inspire Homes recognizes the importance of privacy, and the sensitivity of personal information. We are committed to collecting, using and disclosing your personal information in a responsible fashion, and only to the extent necessary for the services we provide.
What is Personal Information?
Personal information is any information that identifies you, or by which your identity could be deduced. Providing us with your personal information is your choice; however, if we do not collect and use your personal information, we cannot provide you with our services.
Type of Information Collected
The nature of our relationship with you will determine the kind of personal information we might ask for. Information that is typically required to provide you with our products and services includes, but is not limited to:
- Name
- Address
- E-mail address
- Phone Number(s)
- Home preferences and requirements
- Products and Purchase Information
In addition, other information as set out in the definition of personal information (above), may also be collected from time to time. Inspire Homes may keep a file with your contact history to be used for client inquiry purposes so that we may ensure that you are satisfied with the products and services which we have provided to you.
How Your Information Is Used
We use your personal information as follows:
- To provide you with information about our services
- To provide you with construction and renovation services
Some services may be provided by third party suppliers to better serve your needs.
Inspire Homes will keep a record of the purposes for which any information is collected and will not use, retain or disclose that information for other purposes. If it proposes to use, retain or disclose the information for different purposes, it will identify those purposes to the person who has provided the information and will obtain his or her consent before using the information for such purpose.
When Do We Disclose or Share Your Personal Information?
(i) When Authorized By You
Many of the services offered by Inspire Homes require us to obtain personal information about you in order to perform the services we have been engaged by you to provide. We will use and disclose this information to meet your needs and objectives.
(ii) With Our Service Suppliers
We may engage and coordinate third party suppliers to provide you with certain services we offer. We typically use third party suppliers to provide construction services. Such suppliers are only given the information that is needed to provide the specific service for which we contract them to provide. The information that is given to these service providers is generally limited to name, address, phone number, homes preferences and requirements and product information.
(iii) When Required or Permitted By Law
The type of information we are legally required to disclose usually relates to government tax reporting requirements. However in some cases, such as under a court order, we may be required to disclose certain information to persons specified in the court order. We will only provide the specific information requested and only upon being satisfied that the authorities have legitimate grounds to request the information. Inspire Homes may also disclose information without your consent when permitted by law including in situations involving medical emergencies, collection of a debt and suspicion of illegal activities.
Personal information will not be sold to third parties.
Anonymous Information
Inspire Homes may collect anonymous information about you. This means that the information collected cannot be traced back to a specific person. For example, our web servers may record certain information automatically when you visit our web site. This information is collected using "cookies" and might include the pages you visited, your Internet Protocol address and other site usage statistics. This anonymous information is used for research and analytical purposes only (ie. evaluating how many visitors our web sites receive or which pages they visit most often). It does not reveal any personal information about you, the user.
Contact Information
If you have any questions or concerns about your personal information, or about our Privacy Policy, please contact our Privacy Officer.